Welcome to the Avalon IT Helpdesk

To create a support ticket or track the progress of an existing ticket, click the relevant links above.
Alternatively, you can also submit a support request via email at support@avalon-it.co.uk.

We are committed to providing the very highest levels of customer service in every aspect of our managed IT services. When a support case is closed we automatically asked for feedback by answering one simply question: "How would you rate the support you received?" This allows us to constantly monitor the feedback from our clients and constantly make improvements to service delivery and customer service.
The results below are generated in real-time and are based on the last 100 feedbacks we have received: