There are two methods for accessing emails from a desktop PC, through a web browser and through an email client such as outlook. This document will outline how to connect to your office 365 based email using these methods.
Method 1 – Webmail:
This method uses a web browser to gain quick access to your emails.
Step 1 - Open your web browser (internet Explorer, Chrome, Firefox) and navigate to - https://portal.office.com/ .
You will be presented with the screen below:
Step 2 – Enter your login credentials, this should be your full email address and the password previously provided to you.
Contact Avalon IT if unknown.
Step 3 – Once logged in you will see all of your available apps as “tiles” these will vary depending on your license type. Choose Mail to view your email.
Step 4 – If this is the first time using webmail you will be presented with some regional and time zone options. Change these to your appropriate settings.
Step 5 - You will now see your inbox and all of your mail.
Method 2 – Mail Client (Outlook)
The second method is preferably used when you will be using one machine for a long period of time, as it provides simpler access and more advanced features.
Step 1 – Close outlook, in this example I am using outlook 2013.
If you have an existing mailbox in outlook, you will need to go to create a new outlook profile, go to Control panel -> change the view in the top right to Large or small icons -> click on Mail - > click on Show Profiles.
Step 2 - Click on the "Add..." button and give the profile a unique name.
You will now see the add new account wizard.
Step 3 – After clicking next you will need to fill in the relevant information including your email address and password.
Step 3 – You will be presented with an additional login box, this time for windows security, make sure that your email address is entered correctly into the first box and confirm your password in the second. You also want to tick the remember my credentials box just below this before you hit ok.
Step 4 – After this has completed you will need to set your new profile as the default one. On the mail screen change the drop down shown in the image to the name of the profile you just created.
Step 5 - You can now open outlook and your mail should begin to download starting with the newest emails.